MinnCAP EDVANTAGE Courses


 
Browse our current course offerings below. When you are ready to begin, either login or sign up for your  account.


All Courses
Alzheimer's and Other Dementia: Empowering Communities Around Awareness
This course emphasizes the power of prevention, early action, and community-level education to reduce the risk and impact of dementia. (30 min)
CAP Infinity Basic 2.0
CAP Infinity Basic 2.0 is an introductory course for Community Action staff to fulfill the continuous improvement training requirements from DCED Directives 2022-08. (90 min)
CAP Infinity for Boards 2.0 - Basic
CAP Infinity for Boards 2.0 is designed for board members of Community Action Agencies across Pennsylvania to fulfill the continuous improvement training requirements from DCED Directives C2022-02 and C2022-03.  The Basic course will fulfill the funder requirements. (60 min)
CAP Infinity for Boards 2.0 - Intermediate
CAP Infinity for Boards 2.0 is designed for board members of Community Action Agencies across Pennsylvania to fulfill the continuous improvement training requirements from DCED Directives C2022-02 and C2022-03. The Intermediate course allows you to build upon the basic tenants to further drive continuous improvement. (30 min)
CAP Infinity Intermediate Continuous Improvement
CAP Infinity Intermediate is the 200-level version of the Continuous Improvement series created by CAAP that meets the PA Continuous Improvement directive. (60 min)
Community Action 101
(90 min) The history and importance of Community Action is covered in these course materials. 
Connecting with Compassion: Mastering Customer Service
This course will introduce a practical, relatable, and non-judgmental approach to integrating healing-centered principles into customer service interactions. (45 min)
Creating a Customer Service-Driven Environment in Your Community Action Agency
 Participants will learn about the value of training on customer focus, active listening, problem-solving (both proactive and reactive), service knowledge, and professionalism. (45 min)
Governance Webinar Series
Governance Webinar Series hosted by the Community Action Association of Pennsylvania
HIPAA Trainer
This training covers both the privacy and security requirements of HIPAA. The Privacy section discusses the disclosure of health information whether written, verbal, or in any other form. The Security section discusses the confidentiality, integrity and availability of electronic (i.e. computer) information. (60 min)
Home Visitor Safety in Community Action
This comprehensive Home Visitor Safety in Community Action course is designed to equip community workers, social workers, healthcare professionals, and anyone involved in home visitation with the essential skills and knowledge required to conduct safe and effective home visits. (60 min)
Human Resources Webinar Series
Human Resources Webinar Series hosted by the Community Action Association of Pennsylvania in 2021
Management Webinar Series
Management Webinar Series hosted by the Community Action Association of Pennsylvania
Plain Language
No one has ever complained that something was too easy to read—and that’s exactly the goal of Plain Language. This session will introduce the core principles and standards of Plain Language and show how they can transform your communication. You’ll learn practical strategies to make complex information clear, accessible, and engaging, ensuring your audience understands your message the first time. Whether you’re writing for clients, partners, or the public, Plain Language helps you connect more effectively and build lasting trust. (60 min)
Program Webinar Series
Join us for a dynamic and engaging recorded webinar series designed specifically for program staff in Community Action. This comprehensive series is tailored to equip you with the knowledge, skills, and strategies needed to enhance your impact and drive positive change in the communities you serve. Each session is presented by experts in the field and covers a range of essential topics to support your professional development and program success.
Sexual Harassment Prevention
Using interactive materials and compelling stories, this comprehensive course covers how employees and managers can build and maintain a respectful workplace that’s free of harassment and discrimination. (60 min)
The Community Action Agency - Healthcare Relationship
This program explores the dynamic relationship between Community Action Agencies and the healthcare sector, focusing on collaborative strategies that address social determinants of health. (45 min)
Time Management
The course includes understanding time management, best practices, identifying poor time management symptoms, methods for tracking time, time analysis techniques, and seven practical tips for effective time management at work. (60 min)
Writing with Clarity: Enhancing Professional Communication
This course is designed to transform your written communication skills in the professional realm. This course begins by addressing common pitfalls that many encounter in workplace writing, from confusing language and grammar errors to ineffective structuring of ideas. (90 min)